Subscription terms

Last updated 19 October 2026

Quick and Standard scoring, sharing and your public club page are free. Advanced scoring is included with Coach. These terms cover the paid subscriptions only. Anything unclear, email [email protected] and we will answer.

What is sold, and for how much

Clubs with nine or more teams are not sold in the app. Email us and we will quote for the size you actually are.

Prices shown on this website are in pounds. The App Store and Google Play charge in your local currency, with local tax included. The price shown on the purchase screen at the moment you buy is the price you pay; your store shows the amount in your own currency before you confirm. Coach, Player Pass and Club are independent, so an account may hold any combination of them at once, and each is billed separately.

Player Pass applies to one connected player profile on the purchasing volleyOS account.

Renewal

Every plan renews automatically at the end of its period until it is canceled. Your Apple or Google account is charged within 24 hours of the period ending. If the price changes, your store will notify you and ask for consent where required.

Payment is taken by Apple or Google, never by us. We never see a card number. Purchases are managed through your store account, which is what the store rules require for a digital product used inside the app.

Canceling

Cancel any time from your store account. On iOS: Settings, your name, Subscriptions. On Android: the Play Store, Payments and subscriptions. The Manage subscription button on the app's plans screen opens the right page for whichever store you bought from.

Canceling stops the next payment. It does not end the period you have already paid for: access continues until the date your store shows, and we deliberately do not cut it short. Refunds are handled by the store under its own policy, not by us. If something is wrong, tell us and we will help you get it sorted.

What happens when a plan lapses

Your recorded data and public links remain. Quick and Standard stay free; Coach access is needed to enable Advanced on a new match. Existing Advanced-enabled matches remain scoreable, while paid analysis and presentation relock. Personal factual records, including recorded contact numbers, remain free. Public club pages remain available.

Club plans specifically

A Club subscription belongs to the club, not to the person who paid for it, even though one administrator completes the purchase through their own store account. The band is set by how many active teams the club has when the purchase is prepared. A Club subscription includes one tournament event each subscription year.

Because Apple and Google both tie a subscription to the store account that bought it, a Club plan cannot be handed to a different person by us or by the club. If the paying administrator leaves, email us before the renewal date and we will move the club onto a new subscription without a gap in access.

Free trials

Coach includes one 14-day trial per account, granted by us rather than by the store, and it can only be taken once. There is no store trial on any plan, so buying never starts a second trial you did not ask for.

Your data

What we store and how to delete it is set out in full on our privacy page. Deleting your account is available inside the app and by emailing us.

Which law applies

These terms are governed by the law of England and Wales. If you buy as a consumer, you also keep the protection of the mandatory consumer laws of the country where you live, and nothing in these terms takes away your statutory rights there. You can bring a claim in the courts of England and Wales or, as a consumer, in the courts where you live.